
Self-Service Kiosk
QR/ID check-in, registration and payments.
Reception, queue, clinical care, billing and multi-branch operations — connected end to end.
Built for modern hospitals and growing healthcare networks.

Built for modern hospital networks
Every step is connected to a working workflow — click any step to see it.
Patients browse the public doctor directory or the portal — filtering by specialty, department and branch — before ever creating an account.
Eight functional layers, each grounded in real code — not a feature dump.
The live command layer — queue load, doctor availability and clinical alerts in one view.
Live view of queue load, doctor availability and clinical alerts across the hospital.
One dashboard surfaces waiting patients, active doctors, average wait and emergency alerts alongside a department queue overview and a rolling patient-flow trend — management sees the hospital’s operational state without asking every department for a report.
A single command centre for walk-ins, search, routing and transfers.
Reception registers, routes and queues a patient from one screen — walk-in registration with immediate token issuance, symptom-based department suggestion, patient and doctor search, and inter-department transfer — instead of three disconnected systems.
The full token lifecycle, visible live to staff and patient at once.
Issue, call, start, complete, no-show, cancel, skip, recall and transfer tokens, with priority override and pause/resume. Position and an estimated wait — a straightforward calculation from queue position and average consultation time — are visible without anyone asking “how long more.”
Service counters with their own session, health and analytics.
Counters open, call, pause and close with full session tracking, health monitoring and coverage analytics — so throughput per counter is measurable and staffing decisions are based on data.
Fast-track intake that bypasses the queue without breaking the trail.
Emergency arrivals are triaged from reception or kiosk, prioritized in the queue, surfaced as alert counters on the operations dashboard, and can trigger broadcast messaging to staff.
The handoff behind the 13-step patient journey.
Every arrow is a real, wired handoff — not a conceptual diagram.
Kiosks, boards, printers and mobile — one registry, one event stream.

QR/ID check-in, registration and payments.

Live queue visibility across departments.

Current token and room information.

Appointments, queue and records on the phone.
Tokens, receipts, labels and wristbands.
Fast digital check-in from any device.
Revenue, queue, utilisation and alerts — one illustrative view.
$248,900+ trend
2
Illustrative dashboard composition — figures shown are sample values.
Tenant, branch, department and device are separately scoped — one platform, independent operations per location.
Branch-scoped
Doctors, queues, counters, devices and boards
Branch-level pricing
Service prices and fee overrides per location
Custom domains
Verified tenant domains per hospital network
Unified reporting
Branch comparison from one executive view
Layered enforcement — tenant isolation, MFA and full audit trails.
A global guard checks tenant identity on every call and blocks any mismatch.
TOTP, recovery codes and lockout after repeated failed attempts.
Roles scoped to branch and department, with clone and bulk assignment.
Every change logged with actor, action and before/after detail.
Scheduled and on-demand backups behind RBAC-protected endpoints.
Per-user sessions with revocation and httpOnly token handling.
These are verified technical controls, not a certification. NCVertex does not hold or claim HIPAA, ISO 27001, SOC 2 or GDPR attestation.
One platform, three editions — modules scale with your plan.
Core operations for one branch.
Custom pricingScoped to your facility
Everything a full clinical operation needs.
Custom pricingScoped to modules & branches
The full platform, every branch.
Custom pricingVolume & multi-branch terms
Modern business systems and AI-powered solutions built to streamline operations, automate workflows, and drive long-term growth.
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